Services

Our Technical Services

True security is built on trust and tranquility. At Siyakhona Screening Solutions, our commitment to service excellence takes center stage.

Our team of Field Service Technicians is not only experienced but also holds Manufacturer Certifications, ensuring their expertise. We assure you of prompt, efficient, and dependable support to maintain optimal system performance and minimize costly downtime. Our integrated logistics support and extensive spare parts inventory are dedicated to maximizing peak performance and ensuring the continuous operation of screening systems.

We provide a flexible range of after-sales service packages, all tailored to meet our customers' unique needs. These offerings encompass regular scheduled preventative maintenance visits, radiation testing, corrective maintenance, site surveys, and machine assessments. While we no longer offer an electronic app, we continue to deliver the same high-quality service. Our commitment to transparency remains steadfast, as we generate comprehensive Service Call Reports, detailed system histories, and other management reports. These resources empower our customers to actively oversee and manage screening performance and the total cost of ownership.

Installations

Our team of in-house experts provides thorough installation and commissioning services.

Warranty

Our solutions provide a 12-month factory warranty on all new equipment and a 6-month Warranty on serviceable parts.

Service Contracts

We provide customized Service Contracts tailor-made to match your specific needs.

Technical Support

We offer essential operator training to quickly acquaint operators with machine operation and control panel layout.